Privacy & Security

20 mn Privacy Policy – Your data is safe with us

Everything you need to know about how your personal data is collected, used, and protected on the 20 mn platform is clearly outlined here. We believe transparency is the foundation of trust.

Last updated: January 1, 2026

Why We Value Your Privacy

Every piece of your data at 20 mn is stored and managed in accordance with international security standards.

Encrypted data storage

All your personal information is protected with SSL/TLS encryption. No third party can access your data.

Your Data Is Never Sold

20 mn never sells your personal information to third parties. Your data is used solely to improve our services.

Your data, in your control

You may request to view, correct, or delete your stored data at any time.

Compliance with international standards

20 mn operates in compliance with international data protection laws, including GDPR, ensuring the highest level of privacy protection for you.

No Unwanted Ads

We do not use your data to show targeted ads. Keeping your browsing experience free from unwanted interruptions is a priority for us.

Support Team Always Ready

For any privacy-related questions, our 24/7 support team is ready to assist you in Bengali.

Please note: By using the 20 mn platform, you agree to this Privacy Policy. We will notify you of any changes.

1 Introduction & Scope

20 mn (www.20mn.bet) takes your privacy seriously. This Privacy Policy ("Policy") applies to the 20 mn platform, mobile app, and all related services. It explains what information we collect, how we use it, and the steps we take to keep your data secure.

This policy has been developed with Bangladesh users in mind and complies with international data protection laws. By registering with or using 20 mn, you automatically consent to this Privacy Policy.

We believe every user's personal data belongs to them. 20 mn only collects the information strictly necessary to provide our services. Collecting excessive or unnecessary data goes against our policy.

2 What Information We Collect

20 mn may collect your information in several ways. The details are outlined below:

Data type Example Collection Methods
Identification information Name, date of birth, national ID number Registration form
Contact information Email, mobile number, address Registration form
Financial information BKash/Nagad number, bank account Payment processing
Transaction Information Deposit, withdrawal, and betting history Automatically
Device & technical information IP address, browser, operating system Cookies & Log Files
KYC Documents National ID photo, selfie Verification Process

If you contact customer support, records of those conversations may also be retained. This is used to improve service quality and resolve disputes.

3 How We Use Your Information

20 mn uses your collected data solely for specific, legitimate purposes. We never use your information beyond those stated purposes.

  • To create and manage your account and to verify your identity.
  • To process deposits, withdrawals, and betting transactions.
  • To prevent fraud, money laundering, and illegal activities.
  • To send you relevant bonus and promotional offers (with your consent).
  • To improve platform services and enhance the user experience.
  • To meet legal obligations and satisfy regulatory requirements.
  • To provide customer support and resolve your complaints.

20 mn never sells your data to advertisers or shares it with third parties for marketing purposes.

4 Data Sharing Policy

20 mn may share your personal information with third parties only in limited and specific circumstances. Your data is protected in every such case.

  • Payment Providers: Shared with payment gateways such as bKash, Nagad, Rocket, or banks solely for processing transactions.
  • KYC verification services: With authorized verification agencies to confirm your identity.
  • Legal authorities: To government agencies under court order or legal obligation.
  • Fraud prevention agencies: For the purpose of detecting and preventing fraud.

Important: Outside of the circumstances listed above, 20 mn does not share your information with any third parties.

We have data protection agreements in place with all third parties we share information with. They are equally bound to protect your data to the same standard.

5 Cookies & Tracking Technologies

20 mn uses cookies and similar technologies to enhance your browsing experience and ensure the platform functions properly.

Cookie type Purpose Duration
Essential Cookies Login session, security, core functionality Deleted at end of session
Functional Cookies Remembering language preferences and user settings 1 year
Analytics Cookies Collecting site usage statistics 6 months
Security Cookies Fraud detection, CSRF protection Deleted at end of session

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

6 Data Retention Period

20 mn retains your data only for as long as it is needed. Information that is no longer required is securely deleted after a defined period.

  • Active account: Data is retained for the full duration your account remains active.
  • Closed Accounts: Transaction data is retained for up to 5 years after account closure (as required by law).
  • KYC Documents: Retained for up to 7 years after verification.
  • Cookie Data: Automatically deleted after a set period based on cookie type.
  • Support conversations: Up to 2 years after the issue is resolved.

Legal obligations may require certain data to be retained beyond the periods stated above. In such cases, you will be informed.

7 Your Rights

As a 20 mn user, you have several important rights over your personal data. We respect these rights and are committed to upholding them.

Right to Access
Right to Rectification
Right to Erasure
Right to Restrict Processing
Right to Data Portability
Right to object

To exercise any of these rights, email support@20mn.bet or reach out via live chat. We will respond within 30 days.

In some cases, legal obligations may prevent us from deleting certain data. Where that applies, we will explain the reason in detail.

8 Children's Privacy Protection

20 mn is a platform operated exclusively for adults. We do not knowingly collect personal information from anyone under the age of 18.

  • Age is verified during the registration process.
  • If an underage account is identified, it is immediately suspended and all associated data is deleted.
  • If you have any concerns, parents can reach us at support@20mn.bet.

A note to parents: It is your responsibility to ensure that minors in your care cannot access this platform. Use parental control software where necessary.

9 Security Measures

20 mn uses multiple layers of security to keep your data safe. Our technical team regularly audits the system and remains vigilant against potential threats at all times.

  • SSL/TLS Encryption: All data transfers are conducted through encrypted channels.
  • Two-Factor Authentication (2FA): An extra layer of security at login.
  • Firewall & Intrusion Detection: Prevention of unauthorized access.
  • Regular Security Audits: Penetration testing conducted by third-party specialists.
  • Data Backup: Regular backups to secure, encrypted servers.
  • Access Controls: Only authorized personnel can access specific data.

Please note that no online transmission can be guaranteed to be 100% secure. Keep your password strong and never share it with anyone. If you notice any suspicious activity, contact 20 mn support immediately.

10 Privacy Policy Updates

20 mn may update this Privacy Policy from time to time. You will be notified based on the nature and significance of any changes.

  • For significant changes, advance notice will be sent to your registered email address.
  • The date of each update will be noted at the top of this page.
  • Continued use of the platform after any changes constitutes acceptance of the updated Policy.

We recommend visiting this page regularly to stay up to date with our latest Privacy Policy.

11 Contact & support

If you have any questions or complaints regarding this Privacy Policy, or wish to exercise your data protection rights, please contact us:

  • Email: support@20mn.bet
  • Live Chat: Available 24/7 on the platform
  • Response time: within 1–4 hours

To contact our data protection team directly, email us with the subject line "Privacy Request". We are required to respond to your request within 30 business days.

If you believe your privacy rights have been violated, you may also file a complaint with the relevant regulatory authority.

Your privacy is protected — get started now

Your data is fully secure with 20 mn. Register now and enjoy the best betting experience on a platform you can trust.

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